FAIR MAPLE IT SUPPORT
MODERN IT SUPPORT & TROUBLESHOOTINGFast, dedicated IT support that keeps your office running smoothly.No long-term contracts. No tech jargon. Just reliable support, proactive maintenance, and straightforward pricing from a local IT professional who gets to know your systems and your team.
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SIMPLE, TRANSPARENT IT PRICING
$200 / Month — Company BaseCovers priority helpdesk availability, remote support management, system oversight, and proactive IT maintenance.
$20 / Managed Computer / MonthCovers remote management tools, automated patching, security monitoring, and ongoing device maintenance.You only pay the monthly device fee for managed computers.No additional monthly device charges for printers, monitors, docking stations, scanners, or other office peripherals.
$80 / Hour — On-Site SupportFor hands-on office support, hardware installations, network troubleshooting, workstation setups, cabling, and special projects.On-site service is billed hourly, including travel time.
Month-to-Month FreedomNo rigid multi-year IT contracts.We earn your business every month by providing dependable support when your team needs it.
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HOW WE KEEP YOUR OFFICE RUNNING
Everyday IT TroubleshootingFrozen applications, slow computers, software problems, Windows issues, login errors, system re-imaging, monitor connections, Wi-Fi problems, printer issues, and everyday technical problems that interrupt your team's work.
Proactive Device ManagementManaged computers receive automated operating system and security updates in the background, helping keep devices current, stable, and protected without relying on employees to manage updates themselves.
Security MonitoringManaged computers are continuously monitored using professional security and remote-management tools.If suspicious activity is detected, the affected device can be investigated and appropriate action taken to help prevent a security issue from spreading across your environment.
Printers & Office DevicesIT problems aren't limited to computers.We also troubleshoot printers, scanners, monitors, docking stations, webcams, headsets, and other workplace devices — without charging a separate monthly management fee for each peripheral.
Employee Setup & OffboardingWhen someone joins your team, we can prepare their computer, email, applications, printers, and access so they're ready to work.When an employee leaves, we can help remove access, secure accounts, and prepare company equipment for the next user.
Responsive Helpdesk SupportWhen something stops working, your team has one place to go.Submit a support request and the issue is reviewed, prioritized, and handled as quickly as possible based on business impact.
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YOUR IT SHOULD JUST WORK.
Less downtime. Fewer technical distractions. Predictable monthly costs.$200 company base + $20 per managed computerWith on-site support available when remote troubleshooting isn't enough.No unnecessary long-term contracts. No surprise monthly device charges.Just practical IT support that keeps your business moving.
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LOCAL IT EXPERIENCE YOU CAN RELY ON
Backed by more than 4 years of local IT support experience with established Managed Service Providers in the Lower Mainland.Experience includes supporting the day-to-day IT needs of 45+ businesses, troubleshooting user and device issues, managing updates and security, resolving network and printer problems, and helping keep business systems running reliably.That experience now brings the same practical, professional IT support approach directly to businesses looking for responsive service, straightforward communication, and predictable costs.